PATIENTS WITH DENTAL INSURANCE: As a courtesy to you, our office will gladly submit rendered services to your insurance. We are able to bill to all traditional insurance plans. We DO NOT participate with DMO or HMO plans. Under these plans, there is NO COVERAGE when treatment is rendered by a non-participating dentist. Please check your type of plan carefully. PATIENTS WITH DELTA DENTAL INSURANCE: Dr. Lilliana is a “PREMIER” provider (not PPO). However, we are still able to bill your insurance for all PPO plans, even though Dr. Lilliana is out-of-network.
AUTHORIZATION TO RELEASE INFO AND ASSIGNMENT OF BENEFITS: I certify that I , (or my dependent) have(has) dental insurance coverage and assign directly to Dr. Michael Lilliana all insurance benefits, if any, otherwise payable to me for services rendered. I hereby authorize the doctor and/or his staff to release all necessary personal information to my insurance company in order to secure the payment benefits.
PAYMENTS: We accept cash, check, Visa, MasterCard, and Discover. Payment of your “estimated” portion is due at the time services are rendered, such as your annual deductible and/or percentage of the treatment not covered by insurance. As a courtesy, we will gladly contact your insurance in order to provide an “estimate” of your patient portion. However, despite this, we cannot guarantee the payment of insurance benefits nor can we provide 100% accuracy of this estimated amount since many factors are involved that determine the actual payment of benefits once submitted and processed by your insurance. Keep in mind that many insurance companies base their quoted percentage of coverage (i.e. 100%, 80%, 50%, etc.) on their own fee schedule, and not our office’s actual fees, which may result in a balance due higher than expected. Should an outstanding balance due result after your insurance company processes your claim, you will then be sent a statement. Payment in full is due by the due date printed on the statement. Our office policy does not allow partial payments. If a credit balance should result after insurance processes your claim, a refund will be promptly issued to you.
UNPAID INSURANCE CLAIMS: All dental services rendered, whether or not covered by your insurance, are ultimately the financial responsibility of the account holder. We will give your insurance company 60 days to remit payment. If there is still no payment after this time, in order to keep your account current, the balance will be due on the due date printed on the statement. It is the responsibility of the account holder to follow up with their own insurance company regarding the non-payment of a claim. Should our office eventually receive payment from your insurance after it has been paid by you, a prompt refund will be issued.
PAST DUE ACCOUNTS: If payment is not received by the due date printed on the statement, then your account is considered “past due”. We reserve the right to charge a $10.00 per month billing charge on all past due accounts. If the balance is still unpaid after 90 days, the account will be turned over for further collection action. If an account is turned over to our collections agency and/or our attorney for collection, the account holder will be responsible for ALL attorney fees will be added to the outstanding portion of the account, and will also become the financial responsibility of the account holder.
PATIENTS WITHOUT DENTAL INSURANCE: Payment in full is expected at the time services are rendered. We accept cash, check, Visa, Mastercard, and Discover.
BROKEN/MISSED APPOINTMENTS: We request at least 48 business hours’ notice before cancelling or rescheduling an appointment. Less than 48 business hours make it difficult for us to fill the opening left in our schedule. Friday, Saturday and Sundays are not considered business hours. We reserve the right to charge your account $50 per hour reserved for the appointment if not notified.
Dr. Mike reserves the right to update and make changes the above-stated office policies at any time without prior notification.
By signing below, I verify that I completely understand, agree, and accept the policies outlined above. I further acknowledge that I am responsible for all dental services rendered me and my dependents (if applicable).
Responsible Party Signature:
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